Haarlem, Nederland

Internship: Customer Success Manager at City Game Haarlem

MEEWERKSTAGE

• Datum plaatsing: 15 augustus 2023
• Solliciteer voor: 10 september 2023
• 420x Bekeken
• 400,00 per maand
• 40 uur per week
• UP Digital B.V.

Stage omschrijving

Do you want to be in charge of the customer journey from A-Z? Are you precise, customer-oriented and looking for continue improvement? Then this internship is for you! 

Together with a young and international team, you will make our brand grow and make City Game become the world leader. You will work on the whole customer journey from the moment of booking, customer service lines and responding to reviews, constantly seeking ways to improve the whole flow.

Discover like a local!

Who are we? 

City Game is a fast-growing start-up. We want to connect our players with a city of their choice in a fun and engaging way. We are open, pragmatic, approachable and a bit funny. There is always room for own input and personal growth.

Our core values 

• take care of each other (happy employees and happy clients)
• enjoy life & work (positive & fun)
• be better, every day (quality/ambitious)
• do the right thing (moral compass)
• be different (unique/unexpected)

A selection of your work 

• Customer service: answer the service line, reply to emails, helping customers in case of doubts.
• Work on booking platforms: upload and manage the products on Get Your Guide, Viator, and other platforms.
• After care: respond to reviews and emails, seek ways to improve our services.

This is what you can expect from us  

• A versatile internship with a lot of freedom and responsibility.
• An inspiring workplace: a young, international and enthusiastic team.
• The chance to work on and at a fast-growing company.
• A competitive internship fee, fun outings, drinks and activities with your colleagues. 

Your talents 

• Ambitious: ‘can do’ mentality
• Customer-oriented
• Precise and problem-solving attitude
• Excellent command of the English language
• Interested in games, gamificationand tourism
• Spontaneous, open and humorous... because life is a party!

Contactperson: Mara Bouchard 

Opleidingen

Locatie